Privacy Policy

Information we collect

The information we collect depends on how you interact with Wire MCP. We may collect information that you provide directly, information generated through your use of our services, and limited technical information necessary to operate and secure the service.

• Account information: your name, email address, password-related account data, and other information associated with your Wire MCP account.
• Billing information: name, country or region, phone number, optional GST/Tax ID, and other information required to process or document a purchase.
• Order information: products purchased, plan, billing type, price, discounts, order status, payment method, transaction references, subscription status, and renewal information.
• License information: license identifier, license status, activation limits, activated websites, activation timestamps, and related licensing activity.
• Download information: information necessary to securely provide and protect access to Wire MCP plugin downloads.
• Support communications: messages, support requests, troubleshooting information, and other information you choose to send us.
• Technical information: IP address, browser or device information, request logs, security events, approximate location derived from network information, and similar operational data.

How we use your information

We may use the information described above to:

• Create and manage your Wire MCP account.
• Process purchases, renewals, refunds, and subscription changes.
• Issue, validate, activate, deactivate, and manage Wire MCP licenses.
• Provide secure access to current Wire MCP plugin releases and updates.
• Send transactional messages such as order confirmations, license information, password resets, and important service notices.
• Provide customer support and troubleshoot problems.
• Prevent abuse, fraud, unauthorized access, license misuse, and other security threats.
• Maintain, analyze, and improve the reliability and usability of our website and services.
• Comply with legal, tax, accounting, and regulatory requirements where applicable.
• Send marketing communications where permitted and where you have provided consent or another lawful basis applies.

Orders, billing and payments

Purchases made through our website are processed using WooCommerce and the payment method or payment provider available to you at checkout.

When you use a card, digital wallet, bank method, or another payment option, sensitive payment credentials are processed by the selected payment provider. Wire MCP does not intentionally store complete payment card numbers or card security codes on its own systems.

Licensing, activations and plugin updates

Wire MCP uses a licensing system to determine which features and site limits are available to a customer. When a license is activated, deactivated, checked, or used to access protected functionality, our systems may process information necessary to verify the license.

• License status and entitlement information.
• The website or installation associated with an activation.
• Activation and deactivation timestamps.
• Plan and activation limits.
• Security and request information needed to prevent unauthorized use.

Wire MCP may also communicate with our update infrastructure to determine whether a newer Stable release is available and to securely deliver eligible plugin updates.

Cookies and similar technologies

Our website may use cookies, local storage, session technologies, and similar tools to keep you signed in, preserve cart and checkout state, remember preferences, improve security, understand website usage, and operate essential website features.

Some cookies are necessary for the website, account, cart, checkout, licensing, or security functions to work correctly. Other analytics or marketing technologies may be optional depending on how the website is configured and the privacy choices available in your location.

Third-party services and service providers

We use third-party providers to help operate Wire MCP. These providers may process limited information on our behalf or as independent service providers, depending on the service.

We seek to share only the information reasonably necessary for those providers to perform their services.

When we may share information

We do not sell your personal information to advertisers. We may disclose information in limited circumstances, including:

• To vendors and service providers that help us deliver Wire MCP.
• To payment providers involved in processing your purchase.
• When required by law, legal process, court order, or a valid governmental request.
• To investigate fraud, abuse, security incidents, or violations of our terms.
• As part of a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to appropriate safeguards.
• When you specifically direct or authorize us to share information.

Data retention

We retain personal information for as long as reasonably necessary to provide the services, maintain your account and licenses, comply with legal or accounting obligations, resolve disputes, enforce agreements, prevent abuse, and maintain appropriate business records.

Different categories of information may be retained for different periods. For example, order and transaction records may need to be retained longer than temporary security logs or download tokens.

How we protect your information

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

• Encrypted HTTPS connections for supported web traffic.
• Access controls and authentication for protected systems.
• Security logging and monitoring.
• Rate limiting and abuse-prevention measures.
• Limited exposure of sensitive credentials and license information.
• Integrity checks for protected Wire MCP plugin releases and downloads.

Your privacy rights and choices

Depending on where you live, privacy laws may give you certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing activities.
• Request a portable copy of certain information.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.

These rights are not absolute and may be subject to verification, legal exceptions, retention requirements, and other limitations.

International users and data transfers

Wire MCP and its service providers may operate infrastructure or process information in countries other than the country where you live. As a result, information may be transferred to and processed in jurisdictions with different data-protection laws.

Where required, we seek to use appropriate safeguards for international transfers of personal information.

Children's privacy

Wire MCP is intended for website owners, developers, freelancers, agencies, businesses, and other users who are able to enter into a legally binding agreement. Our services are not directed to young children, and we do not knowingly seek to collect personal information from children in violation of applicable law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as Wire MCP, our business practices, legal requirements, or service providers change.

When we update the policy, we may revise the “Last updated” date at the top of this page. For significant changes, we may also provide an additional notice where appropriate.

Contact us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us through the Wire MCP support or contact channels.

When submitting a privacy request, we may need to verify your identity before providing, changing, or deleting account-related information.